Paid a fee, never a percentage
Agreed before anything is bought, and we take no commission from any supplier. It makes us look expensive on the first page of the proposal and cheaper on the last.
Rooms, unnamed
No project titles and no clients. A portfolio that names "the such-and-such residence" is naming somebody else’s house on our page.
One figure, agreed at the start
A flat design fee, quoted once the brief is settled and unchanged whatever gets bought afterwards. We take nothing from any supplier — no trade discount kept, no commission, no "sourcing fee". Every invoice is passed through at what it actually cost, with the supplier’s own bill attached.
The studio, counted
Three figures from the studio diary. None of them is about a budget.
Reasonable questions
Four answers, and the third loses us most of the enquiries we receive.
What does a room cost?
We will not publish a rate. Most of a room’s cost is what goes in it, and the same design lands anywhere between two figures depending on whether a sofa is made or bought. What is fixed is our fee, and that is quoted once we know the rooms.
Can you work with things I already own?
Preferably. The best rooms we have done kept about a third of what was already there, and a designer who wants everything gone is a designer whose fee is a percentage.
Will you do one room?
Rarely, and this is where most enquiries end. Four projects a year means each one is a whole house or a substantial part, and a single room costs us nearly the same in meetings as five do.
Do you supervise the work?
Yes, and it is in the fee. Somebody from the studio is on site weekly and at every delivery, because a specification is a document and a room is a set of decisions taken by a carpenter at four in the afternoon.
Enquiries
Tell us the rooms, roughly when, and whether the house is finished. We reply within a week, and about two enquiries in three get a recommendation of somebody else.